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The services are delivered in a Mobile Device as a Service (MDaaS) model, as a single price per device per month for the term of the contract including all services and the solution components. This provides flexibility to scale and get the most out of your budget. And, with Stratix MDaaS, your business is future proofed to stay on top of the latest in mobile technology.
We recommend the following solution components, with an initial contract term of %contractterm% years that includes the following hardware and services:
> Technology Acquisition - procurement, receiving, handling, management, recording and inspection of %devicecount% %devicetype% at %deviceprice% coming into Stratix.
> Technology Handling Fee for technology devices received, handled, managed, recorded and inspected for devices not purchased by Stratix
> Integration & Deployment – Staging, provisioning, configuration and testing for all devices to arrive “out of the box ready” in your specified locations.
> Deployment Portal – Self-ordering portal for end-users to select the ship to address and scheduling.
> Spare pool and RMA Management – Advanced exchange, quickest response option for replacement devices and at an incident rate of %incidentrate% per month
> Spare pool and RMA Management – Exchange upon Notification at an incident rate of %incidentrate% per month.
> Spare pool and RMA Management – Exchange upon Receipt at an incident rate of %incidentrate% per month.
> Spare pool inventory – maintain active, ready to go inventory for new employees, advanced exchange replacement devices and lost/stolen replacements, with a ‘full pool’ of %sparepoollevel%
> Warranty and Repair Break / Fix – manage the repair process directly with the OEM technology partner and repair up to %breakfix% of devices per year.
> Asset disposition – included is the end of life disposition
> Mobile Operations Center Basic - End User Help Desk support includes level 1 support, for up to %incidentrate% of devices every month.
> Mobile Operations Center Advanced - End User Help Desk support includes level 1 and level 2 support, for up to %incidentrate% of devices every month.
> Mobile Device Management (MDM) – Single point of contact for your MDM platform management, application updates and content deployments.
> Asset reporting with itrac360 – User licenses for itrac360 to see the entire device lifecycle touchpoints including, procurement history, deployment tracking, break/fix status and spare pool.
%valueaddedservice%
The total proposed price, every year for %contractterm% years is %mdaaspricedevice% per device, per month.