%industry%
Stratix would like to provide the managed mobile program service support for %companyname%. To us that means always on, always available, nonstop mobility with the industry’s fastest available response times – that’s what we will provide.
We’ve selected a couple of options for support services that will provide the most effective end to end program, with expert staff to support you every step of the way.– and we have built our service center that allows us maximum flexibility to deliver %projectname% on time and on budget.
We recommend the following solution components, with an initial contract term of %contractterm% years, and includes the following hardware and services:
> Project Management, Solution planning and architecting, and project onboarding – includes professional resources (project manager & mobile solutions architect) required for solution design and deployment phases of the project implementation.
> Technology Acquisition – procurement, receiving, handling, management, recording and inspection of %devicecount% %devicetype% at %deviceprice% coming into Stratix.
> Technology Handling Fee for technology devices received, handled, managed, recorded and inspected for devices not purchased by Stratix
> Integration & Deployment – Staging, provisioning, configuration and testing for all devices to arrive “out of the box ready” in your specified locations.
> Deployment Portal – Self-ordering portal for end-users to select the ship to address and scheduling.
> Spare pool and RMA Management – Advanced exchange, quickest response option for replacement devices and at an incident rate of %incidentrate% per month
> Spare pool and RMA Management – Exchange upon Notification at an incident rate of %incidentrate% per month.
> Spare pool and RMA Management – Exchange upon Receipt at an incident rate of %incidentrate% per month.
> Spare pool inventory – maintain active, ready to go inventory for new employees, advanced exchange replacement devices and lost/stolen replacements, with a ‘full pool’ of %sparepoollevel%
> Warranty and Repair Break / Fix – manage the repair process directly with the OEM technology partner and repair up to %breakfix% of devices per year.
> Asset disposition – included is the end of life disposition
> Mobile Operations Center Basic - End User Help Desk support includes level 1 support, for up to %mocincidentrate% of devices every month.
> Mobile Operations Center Advanced - End User Help Desk support includes level 1 and level 2 support, for up to %mocincidentrate% of devices every month.
> Mobile Device Management (MDM) – Single point of contact for your MDM platform management, application updates and content deployments.
> Asset reporting with itrac360 – User licenses for itrac360 to see the entire device lifecycle touchpoints including, procurement history, deployment tracking, break/fix status and spare pool.
%valueaddedservice%
The total proposal price over %contractterm% years = %tcvterm%
Breakdown of Pricing