Artificial Intelligence (AI) has long been regarded as the basis of science-fiction fantasy. But technological advances in recent years have given rise to AI applications in everything from automobiles to personal digital assistants. As the technology continues to evolve, companies are finding new ways to use AI to help automate parts of their businesses. It only makes sense, then, that AI is poised to have a huge impact in automating business process management.
Corporate executives and managers at all levels of the enterprise need to ask themselves how they can streamline and automate processes throughout the business in order to increase productivity and respond quickly to shifts in the marketplace.
Digital transformation is widely regarded as table stakes for any company that wants to survive, much less succeed. But the creation of competitive advantage goes much deeper than simply making sure you have the latest technology at your disposal.
It means finding ways to automate processes and reduce redundancies at all organizational levels − from the C-suite to the front line − in order to make your business more efficient and responsive to change. When done right, it creates the foundation for a more agile organization that can adapt as technology, society and competition evolve.
AI is often considered to be the future of computing and possibly the greatest driver of innovation in the next decade. Already it is showing up in autonomous vehicles, voice controlled digital assistants and devices with facial recognition.
This is just the beginning. The power of AI to augment human capabilities and change our perception of business problems is game-changing when we look at how it can be applied to processes throughout an organization.
