We treat our clients like family (because they are)
Whether you accidentally deleted an entire page of your site, or you need help figuring out how to incorporate your social media on your pages, our Support team will respond to your crises, concerns and questions as quickly as possible — and will do so with a smile! Our Support team staff and help resources are accessible through a variety of methods: 24-hour response to critical issues, online support, online knowledge base, video tutorials, training guides, and our tips blog.
With members at our HQ in Glastonbury, CT, and throughout the world, we’re here for you 24/7. (If working on the weekend is your thing.)
We know learning new software isn’t always easy, and we want to make that process as easy as possible for your website admins. From the day you begin with Finalsite, you’ll have access to our entire library of online training – including videos, daily webinars, and hundreds of articles. However, if in-person learning better suits your learning style, we host one and two-day training events throughout the year to keep you up-to-speed.
We’ve partnered with Educational Collaborators to provide schools around the world with the opportunity to receive on-site training from skilled experts. With experience in strategic planning, technology integration and professional development, Educational Collaborators is highly sought-after as a trusted partner for more than 600 schools around the world.
Helpful, timely responses make for very happy clients!
A list that keeps growing every day as we add new tips, tricks, and trainings for our platform.
Which doesn’t include the thousands of emails sent each year.
