Digital Business

Think, design, deliver…continuously

Digital truths

The three truths of the digital era

1. Consumers are in control
and will define your next move based on their own digital lifestyles

2. Platforms are disrupting value chains through asymmetric competition coming from unexpected sources

3. Winners will exploit platform effects controlling interactions, and having cultures that exploit continuous digital change

Digital value creation

Exploring the four sources of digital value creation

Business Model Innovation

New business models, digital products and services

Based on “customer centric” “outside-in” thinking

Leveraging the digital platform effects to gain scale

Digital Customer Experience

Personalized, contextually-aware, digital user experiences (customers, employees, partners)

Aligned with new digital lifestyles and consumer experiences

Leveraging digital technology innovations

Digital Business Process

Agile processes and organization transformation
Highly automated with straight-through processing
Move to as-a-service operating models

Digital Core

Transition infrastructure to the cloud
Enable insight-driven business through analytics
The digital core is built on the Digital Platform foundation

Digital culture

Digital is a way of being

Leading Edge Forum research has brought us to the understanding that while many digital trends and technologies are exciting, there is a deeper, underlying need to re-imagine our businesses and to make them viable; to make them evolve and thrive; to make them win in the 21st century.

What it takes to be a 21st Century Organization

We need proactive, haptic sensing to survive and thrive in the future
We need an inspiring digital identity and strategy to retain focus and excite stakeholders
We need an outside-in approach to assets and capabilities to exploit the “Matrix”
We need a 360° digitally optimized portfolio of products and services to win in the market
We must build an organization that executes adaptively
We must be value-centric leaders in an uncertain world

Leading Edge Forum
Winning in the 21st century. View our website

The Digital Platform

The foundation of digital transformation for the digital enterprise

At its core, true digital transformation is about fusing information and insights into the fabric of every transaction and process across the enterprise.The Digital Platform is the very foundation of the digital enterprise. It comprises a set of microservices that work together as a digital core to enable the enterprise to derive value from a consistent, information-driven operating model. The digital platform creates a foundation for change that enables consistent and optimized global execution of business processes and services.

Digital Platform fundamentals

Leverage agile applications and digital user experiences
Continuously optimize enterprise processes
Operate an information-driven digital business with analytics
Enable secure, productive employees
Manage the increasing complexity of enterprise risk
Operate the business in the cloud

Enterprise & Cloud Applications

The key to transforming the digital core

A digital transformation should always begin at the digital core. For most enterprises, the core business processes are enabled by
enterprise applications.However, enterprise Applications can now behave like legacy applications and impede innovation.Digitization is supported by applications that are cloud-enabled, that can be built and deployed quickly.Enterprises must completely “rethink” the way technologies integrate with legacy systems.Your digital core must be surrounded by a range of products and services that reinforce the capabilities of each functional area.

Digital to the Core

In this paper Dr. Chris Nokkentved discusses the critical IT infrastructure that supports the people, processes and tools that make digital transformation achievable.

A strategic framework for reinventing your business landscape

Simplify applications for effectiveness

Modernize legacy application ecosystems

Standardize and consolidate toward enterprise apps and SaaS

Harmonize custom applications

Leverage turnkey industry solutions

Enable intelligent applications with automation and digital assistants

Standardize to any platform for efficiency

Move toward infrastructure and license standardization

Leverage purpose-built application platforms-as-a-service (aPaaS)

Build in continuous monitoring,

business continuity, and resiliency

Rationalize applications platforms

Infrastructure as code on any cloud

Digitize business models for client engagement

Adapt digitized business value streams for transparency and speed

Improve/broaden service accessibility

Extend event- and insights-driven decision processes with Big Data

Deliver digital business services through mobile and cloud apps

Ubiquitous, apps-like user experience

Automate all operations for velocity and efficiency

Establish algorithmic business operations with machine learning and AI/cognitive computing

Industrialize and digitize application operations with standards (e.g., IT4IT)

Accelerate application delivery and time to value with DevOps

Optimize IT processes via virtual assistants and continuous reporting

Enterprise & Cloud Applications

Transforming your application landscape across core
business functions

Our expert global team partners with you to build your digital core, powered by enterprise applications that reinvent your business landscape and maximize your business benefits across six core business functions:

Human Capital Management (HCM)
Customer Relationship Management (CRM)
Financial Management
Supply Chain Management (SCM)
Services Management
Asset Management/Internet of Things (IoT)