An independent company focused on customer conversations
is the only independent company focused 100% on customer conversations for the enterprise, and the only cloud solution ranked as a Leader in Gartner’s Magic Quadrant for CCM. More than 350 global brands – many in the world’s most highly regulated industries – rely on Smart Communications to make multi-channel customer communications more meaningful, while also helping them simplify their processes and operate more efficiently. This is what it means to scale the conversation. In 2017, Smart Communications’ fall product release included innovative capabilities across key roadmap themes that leading organizations in healthcare, financial services, and insurance have deemed critical to driving a modern customer communications strategy. The company continues to enhance its products’ digital capabilities to drive two-way conversations as it extends the boundaries of customer communications management into the Conversation Cloud.
Smart Communications is headquartered in London and New York and serves its customers from offices located across North America, Europe, and Asia Pacific. The company offers a range of solutions including SmartCOMMTM, SmartDXTM, SmartCORRTM for Salesforce, and SmartCaaSTM for Partners. To learn more, visit our website.
